Flat 20% OFF on First Purchase *Use Code HELLO20
Flat 20% OFF on First Purchase *Use Code HELLO20
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FAQs

ABOUT

What is LivingRoots Handmade?

In a time when the pressure on land incessantly grows and farmers and people connected to rural economies face numerous challenges, the School of Livelihood & Rural Development (SLRD), an initiative of Gyanav Social & Welfare Society, strives to bridge the rural urban divide by strengthening rural communities through the provision of urban amenities and livelihood opportunities in rural areas.

The organisation strongly believes that sustainable development can be achieved by empowering budding entrepreneurs in the rural level with the required skills and support to start their own ventures.

Living Roots Handmade (LRH) was thus created to provide an umbrella brand under which products created through SLRD’s entrepreneurship activities can be retailed in urban areas in a platform at par with other products produced commercially.


What is the thought behind LivingRootsHandmade?

Our goal is to create an ecosystem, which focuses on reviving dying crafts and arts of India and integrating them with contemporary design and efficient eco-friendly manufacturing system to create a financially viable business.

LIVING ROOTS HANDMADE has a has a long-term commitment to artisans and customers. The artisans are stake holders in the venture and together the team strives to present to the customers, classy, stylish high-quality products.

Who makes the products?
The products made by artisans trained and nurtured under our livelihood programs.

 

ORDERS

How can I check the status of my order?
To check the status of your order, log on to www.livingrootshandmade.com and go to the My Orders section under My Account. We will also email you when there is a status update to your order.

What are the payment options at LivingRoots Handmade?

Our store accepts payments with: PayPal Express Checkout and Cash on Delivery (COD).

Does LivingRoots Handmade charge GST?

All taxes are a part of the prices you see on the site. What you see is what you pay.

 

SHIPPING

How does LivingRoots Handmade ship products?

All of our products pass through stringent quality checks before we package it and ship it off to you. Some of the items are made to order, which can increase the shipping time. Please make sure to check the "Shipping Info" on the product screen to see the item's estimated arrival.


What are LivingRoots Handmade's shipping rates?
Please refer to out Shipping section to learn about shipping rates.

 

RETURNS

What is LivingRoots Handmades's return policy?
We understand that sometimes you might just have a change of heart. Our Return Policy can help clarify how to go about returning or exchanging items in your order. You can also email us at care@livingrootshandmade.com if you have any questions.


What if I have a problem with an item that is not retainable?
Reach us at care@livingrootshandmade.com and we will do our best to help.

 

ACCOUNT

What if I forget my password?

Head to the login screen and click on forgot password.


How do I change my destails?
Log on to www.livingrootshandmade.com and go to the My Account to edit the desired information.


Can I had multiple shipping addresses?
Yes, log on to www.livingrootshandmade.com and go to the My Orders section under My Account and add more shipping addresses